Why Can't A Student Apply?

Learn how to troubleshoot applications for your families.

Check the following areas in your site to ensure that your application is available to families.

1. Is the program enabled in your site?

• Under Settings > Manage Programs > Edit Program > Program Information tab

2. Are dates set to open your application to families?

• Application dates can be managed for an entire Program Category under Settings > Manage Program Categories > Edit

• Or for a single Program under Settings > Manage Programs > Edit Program > Application Settings tab

3. Is your application form assigned to the program?

• Under Settings > Manage Programs > Edit Program > Application Settings tab

4. Is the student's grade open to accept applications for the program(s)?

• Under Settings > Manage Programs > Edit Program > Application Settings tab

5. Does the student meet your eligibility criteria? 

• Under Settings > Manage Programs > Edit Program > Program Eligibility tab

• Eligibility Rules, if in use, are built under Settings > Custom Data > Eligibility Rules/Restrictions using the rules engine
  • Example: only students whose address falls within the district boundary may apply to the program